Thank you for choosing Explorer Tours. Your booking confirmation has been sent to your E-mail. Please check your junk or spam folder in case our E-mail has been filtered.

Tour Passengers Please Read:
Children below the age of 15 years old must be accompanied by a guardian or parent.
In addition, passengers age 16-20 years old travelling alone is required to submit a signed consent form by a parent or guardian.
Download Consent Form Here

Airport Transfer Please Read:
We will notify your pick-up time by e-mail base on your flight information.

.Please contact us if you wish to cancel your reservation.
* Please see our cancellation policy.

Please be mindful of your belongings.
We will depart on time. Please arrive at your designated meeting point on time.
We thank you for your cooperation.

Cancellation Fee
10 days before scheduled tour 20%
7 days before scheduled tour 30%
Day before scheduled tour 40%
On the day of scheduled tour before 9:30AM 50%
On the day of scheduled tour after 9:30AM 100%
No Show 100%
※Cancellations received after business hours will be processed the following business day.

Important Points

Departure policy

  • Please present your booking confirmation e-mail to the Tour Conductor at the pick-up point.
  • Please be at the pick-up point 15 minutes before departure.
  • Change of pick-up/drop-off locations are not allowed.
  • The vehicle will depart on-time, please arrive before departure time.
  • We may occur delays due to bad traffic, accidents on roads, or severe weather etc. We will not be liable to later costs of taxis and/or train fares etc for passengers.
  • Please understand we will not be liable for your other bookings (cars, private vehicles, ferry, public transport, etc) due to delays occurred while on tour.

In the bus

  • The vehicle has no luggage compartment, please avoid bringing large luggage on board the vehicle.
  • The vehicle has no toilets.
  • There is no smoking allowed on board the vehicle.
  • Please be mindful of your belongings.
  • Please refrain from over consuming alcohol. Overly intoxicated passengers may be asked to disembark without compensations.
  • Please refrain from carrying your child on your lap when on board the vehicle.

Other

  • If our staff, tour conductor, translator, driver etc find your actions unlawful, passenger may be asked to leave the tour without compensation.
  • Our vehicle is non-wheelchair accessible.
  • We do not offer cash refunds on the day. *Please see cancellation policy
  • Please be mindful of other passengers.
  • Some facilities, shops, restaurants may be closed on the day of tour.
  • There are some unexpected dates where you may be declined entry to a shrine or temple due to religious activities.
  • Please note that there are some areas, structures, statues, historical sites, etc that prohibit photography.