Enjoy Discover Japan.

Departure policy

• Please present your booking confirmation e-mail to the Tour Conductor at the pick-up point.
• Please be at the pick-up point 15 minutes before departure.
• Change of pick-up/drop-off locations are not allowed.
• The vehicle will depart on-time, please arrive before departure time.
• We may occur delays due to bad traffic, accidents on roads, or severe weather etc. We will not be liable to later costs of taxis and/or train fares etc for passengers.
• Please understand we will not be liable for your other bookings (cars, private vehicles, ferry, public transport, etc) due to delays occurred while on tour.

In the bus

• The vehicle has no luggage compartment, please avoid bringing large luggage on board the vehicle.
• The vehicle has no toilets.
• There is no smoking allowed on board the vehicle.
• Please be mindful of your belongings.
• Please refrain from over consuming alcohol. Overly intoxicated passengers may be asked to disembark without compensations.
• Please refrain from carrying your child on your lap when on board the vehicle.

Other

• If our staff, tour conductor, translator, driver etc find your actions unlawful, passenger may be asked to leave the tour without compensation.
• Our vehicle is non-wheelchair accessible.
• We do not offer cash refunds on the day. *Please see cancellation policy
• Please be mindful of other passengers.
• Some facilities, shops, restaurants may be closed on the day of tour.
• There are some unexpected dates where you may be declined entry to a shrine or temple due to religious activities.
• Please note that there are some areas, structures, statues, historical sites, etc that prohibit photography.